Shipping policy

At Urbizia, we strive to deliver high-quality products with efficient shipping. Please read our shipping policy for details on processing times, shipping costs, and delivery estimates.

1. Order Processing Time

  • All orders are processed within 2-3 business days after careful inspection to ensure quality and accuracy.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Costs & Delivery Times

USA Shipping

  • Standard Shipping: $4.85.
  • Delivery Time: 5 to 12 business days.

3. Tracking & Delivery

  • A tracking number will be provided via email once your order has been shipped.
  • Urbizia is not responsible for delays caused by customs, weather, or carrier issues.

4. Lost, Stolen, or Delayed Packages

  • If your package is marked "delivered" but you haven’t received it, please contact the carrier first.
  • For lost or delayed shipments, email us at info@urbizia.com, and we will assist you in filing a claim.

5. International Orders & Customs

  • Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country.
  • Urbizia is not responsible for delays caused by customs processing.

For any shipping-related inquiries, feel free to contact us at info@urbizia.com.