I received a defective product: the fingerprint scanner is not working properly (there is a response but it's not long enough and doesn't work; I can't access the phone except with a password and facial recognition). I received a black color instead of a gray one, there was a sticker on the fingerprint area that I had to remove for two days. The product arrived at a collection address that was further away but relatively fast, and the seller is not available to respond at all (if there was any fun involved I would say something positive, but it's just not pleasant and I'm even sorry).

Good product, however, can find cheepper

The top cover came with 2 stickers that i couldn't remove and caused the plastic cover of the screen protector to break very easily. the sticker didn't come off because it was stuck on tightly and left glue that i couldn't remove. in short, the top cover broke upon opening.

I highly recommend arriving at my address here in Ceará, perfect.

The case is small and does not fit the Samsung Galaxy S26 Ultra.
How do I return it?